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STEADY | Terms & Conditions: Integrity and Fair Play


All wagering activities on STEADY are conducted with the highest standards of integrity. By accessing our platform or using any of the services provided by STEADY (“the Company”), you unconditionally agree to our terms and conditions. If you do not agree, please discontinue the use of our platform and services immediately.

STEADY | Terms & Conditions: Customer Agreement

1.1 By checking the “Agree” box and accessing the website, or by opening an account or placing a bet with STEADY, the Customer acknowledges that they have read, understood, and accepted these terms and conditions. By continuing to use the website, the Customer is bound by these terms, along with any incorporated rules, regulations, and privacy policy. In case of any conflict between these terms and any referenced document, these terms will take precedence.

1.2 STEADY reserves the right to amend, update, and modify these terms and conditions, rules, regulations, and privacy policy at any time without prior notice to the Customer. However, significant changes will be communicated via prominent notices on the website.

1.3 You agree it is your responsibility to regularly review any amendments or updates. Your continued use of the website indicates your acceptance of these terms and any changes made. Bets placed before the effective date of any amendment will be governed by the prior terms.

1.4 These terms, rules, regulations, and privacy policy are provided in English. In case of a translation, the English version will prevail.

STEADY | Customer Responsibilities and Legal Compliance

2.1 By accepting these terms and conditions, the Customer confirms they are of legal age (18 years or the legal age of majority in their jurisdiction, whichever is higher) and possess the mental capacity to understand and comply with these terms. STEADY reserves the right to void any transactions involving minors.

2.2 Customers wishing to place bets with STEADY must be aware of potential legal restrictions regarding online gambling in their country or region. By using the services, the Customer affirms:
a. They are not in a jurisdiction where gambling is prohibited.
b. They are not a citizen of a country that prohibits its citizens from gambling, regardless of their location.

2.3 The Customer agrees that:
a. It is their responsibility to ensure compliance with local and national laws before registering or placing bets with STEADY. Legal advice is encouraged. STEADY is not liable for any breach of law by the Customer.
b. STEADY operates legally and is licensed in its jurisdiction. The platform ensures it complies with applicable laws and does not conduct business with customers from prohibited jurisdictions.

2.4 Legal entities (including individuals, corporations, partnerships, and others) cannot use STEADY services. The Customer confirms they:
a. Do not reside, are not located in, nor have business interests in prohibited jurisdictions.
b. Will not place bets from prohibited jurisdictions.

2.5 The Customer acknowledges the inherent risks of using STEADY and understands that they may incur losses from bets placed. The Customer accepts full responsibility for any such losses.

2.6 The Customer agrees not to engage in any malicious activity, including hacking, unauthorized alterations, or introducing harmful code. Specifically, the Customer will not:
a. Reverse engineer or decompile any software from the website.
b. Copy, modify, reproduce, transmit, or distribute any part of the website or its content.
c. Disclose account information to third parties.
d. Engage in deceptive practices to defraud STEADY.

Any suspected violation may lead to account suspension, investigation, and termination of services, with forfeiture of any funds in the Customer’s account.

2.7 The Customer agrees to promptly inform STEADY of any discrepancies in payments or errors in their account information.

3. STEADY Account Registration, Deposits, and Withdrawals

3.1 Customers can deposit funds with STEADY only through authorized payment methods available on the website. The same Authorized Payment Solutions must be used for both deposits and withdrawals, unless depositing funds directly with STEADY. Payment solutions are prohibited from representing themselves as capable of handling funds on behalf of STEADY without written confirmation, and they may not promote or advertise STEADY’s services without prior approval.

3.2 To access STEADY’s betting services, customers must register and create an account, becoming a Registered Customer.

3.3 Upon registration, customers must provide accurate personal information, including contact details and payment information. It is the customer’s responsibility to ensure this information remains up to date. Providing false information will result in account closure and forfeiture of any available funds.

3.4 Upon request, customers must provide documentation to verify their personal information. STEADY reserves the right to accept or reject customers at its discretion. Only Registered Customers can access STEADY services and place bets.

3.5 Once registered, customers will receive a username and password for personal use only. Customers must keep their account access details confidential and notify STEADY immediately if they suspect unauthorized use. STEADY may provide new access details to ensure security.

3.6 Any bets or requests made with the correct account access details will be considered valid. If there is any suspicion of misuse, customers should report it immediately to STEADY, and accounts will be suspended for investigation.

3.7 STEADY may require customers to change their passwords or suspend accounts if security concerns arise. The company also reserves the right to change customer access information as necessary, with prior notice.

3.8 STEADY may perform random security checks to ensure the safety of customer funds and may request additional documentation to verify identity during these checks.

3.9 Customers should check their account balance regularly. If discrepancies are found, customers should report them within 30 days of the end of the month, or claims for balance discrepancies will be forfeited.

3.10 STEADY reserves the right to suspend or close customer accounts at its discretion. Any remaining balance will be refunded or withheld based on the situation, but all outstanding bets will still be honored.

3.11 Withdrawals can be processed once the account balance is confirmed, following STEADY’s posted withdrawal guidelines.

3.12 Customers may cancel their accounts by providing written notice. After cancellation, any future bets or requests will be void, but customers remain responsible for all activities up until account cancellation is confirmed.

3.13 If a customer does not log into their account or use STEADY’s services within 12 months, their account may be closed, and any remaining balance will be forfeited.

3.14 STEADY reserves the right to suspend or cancel accounts for breaches of these terms and conditions. In such cases, STEADY may retain funds as a guarantee against liabilities arising from the breach.

4. STEADY Betting Terms and Conditions

4.1 Eligible Customers: Only Registered Customers are permitted to place bets through the STEADY website.

4.2 Bet Placement and Acceptance: A bet is considered placed when it is made online by the Customer and originates from the registered jurisdiction of the Internet Protocol Address (IP) as recorded by STEADY. The bet is deemed accepted when acknowledged by STEADY’s gaming server, and the Customer will receive confirmation via the website.

4.3 Bet Acknowledgment: Upon successful placement of a bet, the Customer will receive an electronic acknowledgment confirming that the bet has been accepted and recorded.

4.4 Bet Cancellation: Bets cannot be canceled or altered once placed, accepted, and recorded by STEADY. If a Customer wishes to cancel a bet before confirmation, they should check the bet list on the user menu bar of the website. Any disputes regarding bet placement must be reported before the bet is confirmed or before the relevant event takes place. STEADY will investigate and resolve disputes in a fair manner.

4.5 Electronic Transaction Records: All bets and transactions will be documented for transparency and to resolve any potential disputes. These records will serve as final evidence in case of unresolved disputes.

4.6 Market Suspension: STEADY reserves the right to suspend or prohibit betting in any market at its sole discretion without prior notice. Any bets placed after a market is suspended will be declined.

4.7 Bet Refusal and Account Suspension: STEADY can refuse any bet or part of a bet, or suspend or close accounts without explanation. This includes actions taken to prevent potential losses or breaches of terms and conditions.

4.8 Liability for Technical Failures: STEADY is not liable for failures in telecommunications or technical equipment that may prevent correct placement, acceptance, or recording of bets.

4.9 No Liability for Damages: STEADY will not be held responsible for any damages resulting from issues such as delays, interruptions, errors, or misuse of the website.

4.10 Bet Deadlines: Bets will only be accepted before the advertised deadline for a given event. Any bets mistakenly accepted after the deadline will be voided.

4.11 Payment Confirmation for Bets: Bets made with credit or debit cards are only valid once full payment is received by STEADY before the bet is placed. Unpaid bets will be void.

4.12 Account Balance Requirement: Customers must maintain a positive account balance exceeding the bet amount to place a bet. Insufficient funds will result in a failed bet attempt.

4.13 Fixed Betting Prices: While all odds and prices are subject to change, they become fixed once a bet is placed, accepted, and recorded. STEADY reserves the right to alter or void bets affected by errors or mistakes in odds, prices, or event information.

4.14 Maximum Bet Limits: The maximum bet amount per event or market may vary and is subject to change without prior notice. STEADY determines these limits at its sole discretion.

4.15 Live Casino Winnings Limit: The maximum payout for total winnings in Live Casino is capped at MYR 300,000 per member.

4.16 Slot Games Jackpot Limit: The maximum payout for any jackpot or progressive jackpot in slot games is limited to MYR 300,000. Customers who win a jackpot must provide a screenshot or photo as proof to claim their winnings.

5. Winnings, Errors, and Liability

5.1 Winnings and Losses: Upon confirmation of the final result, winnings will be credited to the Customer’s account, and losses will be reflected accordingly. STEADY reserves the right to determine the source of the final result at its sole discretion.

5.2 Erroneous Fund Transactions: If funds are incorrectly credited to or debited from a Customer’s account, it is the Customer’s responsibility to promptly notify STEADY. Any sums erroneously credited will be deemed invalid and must be returned to the Company. The Customer is prohibited from using incorrectly credited funds, and STEADY reserves the right to void any transactions (including bets) involving such funds. The Customer agrees to indemnify STEADY for any erroneously credited funds that have been withdrawn.

5.3 Errors in Odds or Handicaps: STEADY is not liable for typographical, technical, or human errors in posting odds or handicaps. In such cases, STEADY reserves the right to void any affected bets or to correct the error at its discretion.

5.4 Limitation of Liability: STEADY will not be held liable for any damages or losses—whether direct, indirect, or consequential—arising from the use of the website or its content. This includes, but is not limited to, errors, inaccuracies, delays, interruptions, communication failures, or misuse of the website and its content. STEADY will also not be liable for any damages such as loss of business, profits, or information, even if the Company has been notified of the possibility of such losses.

5.5 Force Majeure: STEADY is not responsible for any breach of these terms and conditions due to circumstances beyond its reasonable control, including, but not limited to, natural disasters, technological failures, or government actions.

5.6 Right to Withdraw Website or Services: STEADY reserves the right to withdraw the website or any part of its services at any time. Except for any rights the Customer may have concerning deposited funds in their account, STEADY will not be liable to the Customer as a result of such actions.